- The entity is competent for disputes in the following sectors
- Financial Services
- Non-life Insurance - Home and property
- Non-life Insurance - Transport
- Non-life Insurance - Travel
- Non-life Insurance - Health, accident and other
- Insurance - Life
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- English
- Slovak
- Language(s) in which the complaint can be submitted
- English
- Slovak
- The procedure is done
- in writing
- Outcome of the procedure
- Binding
- Grounds for refusal
- The dispute is frivolous or vexatious
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- The value of the claim is below or above the required threshold
- The consumer has not submitted the complaint to the dispute resolution body within the required time limit
- Dealing with the dispute will seriously affect the functioning of the dispute resolution body
Contact
- Website
- http://poistovaciombudsman.sk
- ombudsman
poistovaciombudsman [dot] sk
- Phone number
- +421232101848
- Postal address
Bajkalská 19B
82101 Bratislava
Slovakia