- The entity is competent for disputes in the following sectors
- Financial Services
- Financial Services - Payment account and payment services
- Financial Services - Credit (excluding mortgage/home loans)
- Financial Services - Mortgages / Home loans
- Financial Services - Savings
- Financial Services - Other
- Investments, pensions and securities
- Non-life Insurance - Home and property
- Non-life Insurance - Transport
- Non-life Insurance - Travel
- Non-life Insurance - Health, accident and other
- Insurance - Life
- Insurance - Other
- Entity accepts complaints against traders located in other countries
- European Union
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- English
- Hungarian
- Language(s) in which the complaint can be submitted
- English
- Hungarian
- The procedure is done
- in writing
- orally
- Outcome of the procedure
- Binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The dispute is frivolous or vexatious
- The complaint is being or has previously been considered by another dispute resolution body or by a court
Contact
- Website
- https://www.mnb.hu/bekeltetes
- pbttitkarsag
mnb [dot] hu - Phone number
- +36 1 887 58 00
- Fax number
- +36 1 883 74 80
- Postal address
Váci út 76
Budapest 1133
Hungary