- The entity is competent for disputes in the following sectors
- Postal services and electronic communications
- Fixed telephone services
- Mobile telephone services
- Internet services
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- English
- Italian
- Language(s) in which the complaint can be submitted
- English
- Italian
- The procedure is done
- in writing
- Outcome of the procedure
- Binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The complaint is being or has previously been considered by another dispute resolution body or by a court
Contact
- Website
- http://www.windtre.it
- windtrespa
pec [dot] windtre [dot] it
- Phone number
- +39 06 83113515
- Fax number
- +39 06 83113983
- Postal address
Via Cesare Giulio Viola, 48
00148 Roma
Italy