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Consumer Redress in the EU
  • public sector

Organismo di conciliazione partitetica Wind Tre Spa - Associazioni di consumatori

The entity is competent for disputes in the following sectors
  • Postal services and electronic communications
  • Fixed telephone services
  • Mobile telephone services
  • Internet services
Fees to be paid by the consumer
  • No
Fees to be paid by the trader
  • No
Language(s) of the procedure
  • English
  • Italian
Language(s) in which the complaint can be submitted
  • English
  • Italian
The procedure is done
  • in writing
Outcome of the procedure
  • Binding
Grounds for refusal
  • The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
  • The complaint is being or has previously been considered by another dispute resolution body or by a court

Contact

Website
http://www.windtre.it
Email
windtrespaatpec [dot] windtre [dot] it
Phone number
+39 06 83113515
Fax number
+39 06 83113983
Postal address

Via Cesare Giulio Viola, 48
00148 Roma
Italy