- The entity is competent for disputes in the following sectors
- Energy and Water
- Electricity
- Gas
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- Italian
- Language(s) in which the complaint can be submitted
- Italian
- The procedure is done
- in writing
- Outcome of the procedure
- Binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- The value of the claim is below or above the required threshold
- Dealing with the dispute will seriously affect the functioning of the dispute resolution body
Contact
- Website
- http://www.pariteticaenel-associazioni.it
- ufficioadr
enel [dot] com - Postal address
Viale Regina Margherita 125
00198 Roma
Italy