Mediatori Professionisti Roma Srl

Overview

Info

Consumers: EUR 30 for claims of up to EUR 50 000 and EUR 60 for claims above EUR 50 000

Professionals: EUR 60 for claims of up to EUR 5 000, EUR 90 for claims from EUR 5 001 to EUR 25 000, EUR 120 for claims from EUR 25 001 to EUR 50 000 and EUR 160 for claims above EUR 50 000

The entity is competent for disputes in the following sectors

• Energy and Water
• Electricity
• Gas

Fees to be paid by the consumer

• Yes

Type of fee for the consumer

• Variable fee

Fees to be paid by the trader

• Yes

Type of fee for the trader

• Variable fee

Language(s) of the procedure

• Italian

Language(s) in which the complaint can be submitted

• Italian

The procedure is done

• orally

Outcome of the procedure

• Binding

Grounds for refusal

• The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
• The complaint is being or has previously been considered by another dispute resolution body or by a court