- The entity is competent for disputes in the following sectors
- Financial Services
- Insurance - Other
- General Consumer Services
- Real estate services
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- Swedish
- Language(s) in which the complaint can be submitted
- Danish
- English
- Norwegian
- Swedish
- The procedure is done
- in writing
- Outcome of the procedure
- Non-binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The dispute is frivolous or vexatious
- The value of the claim is below or above the required threshold
- The consumer has not submitted the complaint to the dispute resolution body within the required time limit
- Dealing with the dispute will seriously affect the functioning of the dispute resolution body
Contact
- Website
- http://www.frn.se
- frn
frn [dot] se - Phone number
- +46 8 120 189 30
- Postal address
Box 67
125 22 Älvsjö
Sweden