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Consumer Redress in the EU
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Latvia - Sabiedrisko pakalpojumu regulēšanas komisija

  • alternative dispute resolution body
The entity is competent for disputes in the following sectors
  • Energy and Water
  • Water
  • Electricity
  • Gas
  • Postal services and electronic communications
  • Postal services & couriers
  • Fixed telephone services
  • Mobile telephone services
  • Internet services
  • Television services
  • Other communication services
  • Transport services
  • Railways
  • Other
  • Other (Includes both goods and services)
Fees to be paid by the consumer
  • No
Fees to be paid by the trader
  • No
Language(s) of the procedure
  • Latvian
Language(s) in which the complaint can be submitted
  • Latvian
The procedure is done
  • orally
Outcome of the procedure
  • Binding
Grounds for refusal
  • The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
  • The complaint is being or has previously been considered by another dispute resolution body or by a court
  • The consumer has not submitted the complaint to the dispute resolution body within the required time limit

Contact

Website
http://www.sprk.gov.lv
Email
sprkatsprk [dot] gov [dot] lv
Phone number
67097200
Fax number
67097277
Postal address

Unijas iela 45 Rīga
LV-1039
Latvia