Overview
- Fees for consumer
30 euro per il consumatore
- The entity is competent for disputes in the following sectors
- Transport services
- Railways
- Airlines
- Sea, river, other water transport
- Entity accepts complaints against traders located in other countries
- Austria
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- France
- Germany
- Greece
- Hungary
- Iceland
- Ireland
- Italy
- Latvia
- Liechtenstein
- Luxembourg
- Malta
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
- Fees to be paid by the consumer
- Yes
- Type of fee for the consumer
- Fixed fee
- Fees to be paid by the trader
- Yes
- Type of fee for the trader
- Variable fee
- Language(s) of the procedure
- English
- Italian
- Language(s) in which the complaint can be submitted
- English
- Italian
- The procedure is done
- in writing
- orally
- Outcome of the procedure
- Non-binding
- Grounds for refusal
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- The consumer has not submitted the complaint to the dispute resolution body within the required time limit
Contact
- Website
- http://www.mediaconcilia.it
- mediaconcilia [dot] consumatori
gmail [dot] com - Phone number
- 0648913487
- Postal address
V.le Colli Portuensi n.542
00151 Roma
Italy