- The entity is competent for disputes in the following sectors
- Transport services
- Airlines
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- The procedure is done
- in writing
- Outcome of the procedure
- Binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The dispute is frivolous or vexatious
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- The consumer has not submitted the complaint to the dispute resolution body within the required time limit
Contact
Samgöngustofa (flugfarþegar)
- Name
- Samgöngustofa (flugfarþegar)
- Organisation
- Icelandic Transport Authority (flight passengers)
- Website
- http://https://www.samgongustofa.is/
- samgongustofa
samgongustofa [dot] is - Phone number
- +354 480 6000
- Postal address
Ármúli 2
108 Reykjavík
Iceland