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Consumer Redress in the EU
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Germany - Schlichtungsstelle Bausparen

  • alternative dispute resolution body
The entity is competent for disputes in the following sectors
  • Financial Services
  • Financial Services - Credit (excluding mortgage/home loans)
  • Financial Services - Mortgages / Home loans
  • Financial Services - Savings
  • Financial Services - Other
Fees to be paid by the consumer
  • No
Fees to be paid by the trader
  • No
Language(s) of the procedure
  • German
The procedure is done
  • in writing
Outcome of the procedure
  • Binding
Grounds for refusal
  • The complaint is being or has previously been considered by another dispute resolution body or by a court

Contact

Organisation
Arbitration board of the German association of private building societies
Website
http://www.schlichtungsstelle-bausparen.de
Email
infoatschlichtungsstelle-bausparen [dot] de
Phone number
+49 30 5900915 50
+49 30 5900915 00
Fax number
+49 30 5900915 01
Postal address

Postfach 303079
10730 Berlin
Germany