- The entity is competent for disputes in the following sectors
- Energy and Water
- Water
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- French
- The procedure is done
- in writing
- Outcome of the procedure
- Non-binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The dispute is frivolous or vexatious
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- The consumer has not submitted the complaint to the dispute resolution body within the required time limit
- Dealing with the dispute will seriously affect the functioning of the dispute resolution body
Kontaktinformācija
- Organizācija
- Water Ombudsman
- Tīmekļvietne
- http://www.mediation-eau.fr
- E-pasts
- contact
mediation-eau [dot] fr - Tālruņa numurs
- +33(0)142565036
- Faksa numurs
- +33(0)142560187
- Pasta adrese
BP 40 463
75366 Paris cedex 08
France