- The entity is competent for disputes in the following sectors
- General Consumer Services
- Real estate services
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- French
- The procedure is done
- in writing
- Outcome of the procedure
- Non-binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The dispute is frivolous or vexatious
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- The consumer has not submitted the complaint to the dispute resolution body within the required time limit
- Dealing with the dispute will seriously affect the functioning of the dispute resolution body
Kontakt
- Organisation
- Consumer Ombudsman for Groupe ARCADE
- Websted
- https://www.mediateurconso-groupe-arcade.com/
- mediateurconso
groupe-arcade [dot] com - Telefonnummer
- 000
- Faxnummer
- 000
- Postadresse
BP 50147
35201 RENNES CEDEX
France