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Consumer Redress in the EU
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Czechia - Česká advokátní komora

  • alternative dispute resolution body
The entity is competent for disputes in the following sectors
  • General Consumer Services
  • Legal services & accountancy
Fees to be paid by the consumer
  • No
Fees to be paid by the trader
  • No
Language(s) of the procedure
  • Czech
The procedure is done
  • orally
Outcome of the procedure
  • Non-binding
Grounds for refusal
  • The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
  • The dispute is frivolous or vexatious
  • The complaint is being or has previously been considered by another dispute resolution body or by a court
  • The consumer has not submitted the complaint to the dispute resolution body within the required time limit

Contact

Organisation
Czech Bar Association
Website
http://www.cak.cz
Email
epodatelnaatcak [dot] cz
Phone number
+420 273 193 111
Fax number
+420 224 932 989
Postal address

Národní tř. 16
11000 Praha
Czechia