Bulgaria - Секторна помирителна комисия за разглеждане на спорове в областта на дейностите и услугите по 5, ал. 2 и 3 от Закона за пазарите на финансови инструменти и по

The entity is competent for disputes in the following sectors

Fees to be paid by the consumer

Fees to be paid by the trader

Language(s) of the procedure

Language(s) in which the complaint can be submitted

The procedure is done

Outcome of the procedure

Grounds for refusal

The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
The complaint is being or has previously been considered by another dispute resolution body or by a court
The consumer has not submitted the complaint to the dispute resolution body within the required time limit

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