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Consumer Redress in the EU
  • public sector

Γραφείο Επιτρόπου Ρυθμίσεως Ηλεκτρονικών Επικοινωνιών και Ταχυδρομείων (ΓΕΡΗΕΤ)

The entity is competent for disputes in the following sectors
  • Postal services and electronic communications
  • Postal services & couriers
  • Fixed telephone services
  • Mobile telephone services
  • Internet services
  • Television services
Fees to be paid by the consumer
  • No
Fees to be paid by the trader
  • No
Language(s) of the procedure
  • English
  • Greek
Language(s) in which the complaint can be submitted
  • English
  • Greek
The procedure is done
  • in writing
  • orally
Outcome of the procedure
  • Binding
Grounds for refusal
  • The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally

Contact

Website
http://www.ocecpr.org.cy/
Email
infoatocecpr [dot] org [dot] cy
Phone number
00357 22 693000
Fax number
00357 22693070
Postal address

Ηλιουπόλεως 12
1101 Λευκωσία
Cyprus