- The entity is competent for disputes in the following sectors
- Postal services and electronic communications
- Postal services & couriers
- Fixed telephone services
- Mobile telephone services
- Internet services
- Television services
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- English
- Greek
- Language(s) in which the complaint can be submitted
- English
- Greek
- The procedure is done
- in writing
- orally
- Outcome of the procedure
- Binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
Contact
- Website
- http://www.ocecpr.org.cy/
- info
ocecpr [dot] org [dot] cy
- Phone number
- 00357 22 693000
- Fax number
- 00357 22693070
- Postal address
Ηλιουπόλεως 12
1101 Λευκωσία
Cyprus