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Spain - JUNTA ARBITRAL DE CONSUMO DE LA COMUNIDAD AUTONOMA DE ANDALUCIA

  • alternative dispute resolution body
The entity is competent for disputes in the following sectors
  • Consumer Goods
  • Food - Fruit and vegetables
  • Food - Meat
  • Food - Bread and Cereals
  • Food - Health food and nutrients
  • Food - Other
  • Non-alcoholic beverages
  • Alcoholic beverages
  • Tobacco
  • Education
  • Schools
  • Other
  • Energy and Water
  • Water
  • Electricity
  • Gas
  • Other energy sources
  • General Consumer Services
  • Real estate services
  • Construction of new houses
  • House maintenance and improvement services
  • House removal and storage
  • House cleaning services
  • Personal care services
  • Cleaning, repair and hiring of clothing and footwear
  • Support, research and intermediary services
  • Maintenance and repair of vehicles and other transport
  • Legal services & accountancy
  • Funeral services
  • Child care
  • Pet services
  • Other
  • Leisure Services
  • Hotels and other holiday accommodation
  • Package travel
  • Travel agency services
  • Timeshare and similar
  • Restaurants and bars
  • Services related to sports and hobbies
  • Cultural and entertainment services
  • Gambling, lotteries
  • Other leisure services
  • Postal services and electronic communications
  • Postal services & couriers
  • Fixed telephone services
  • Mobile telephone services
  • Internet services
  • Television services
  • Other communication services
  • Transport services
  • Tram, bus, metro and underground
  • Railways
  • Airlines
  • Taxi
  • Sea, river, other water transport
  • Transport infrastructure services
  • Rental services
  • Other
  • Other
  • Other (Includes both goods and services)
Fees to be paid by the consumer
  • No
Fees to be paid by the trader
  • No
Language(s) of the procedure
  • Spanish
The procedure is done
  • in writing
  • orally
Outcome of the procedure
  • Binding
Grounds for refusal
  • The dispute is frivolous or vexatious
  • The complaint is being or has previously been considered by another dispute resolution body or by a court
  • Dealing with the dispute will seriously affect the functioning of the dispute resolution body

Contact

Organisation
CONSUMER ARBITRATION BOARD OF THE AUTONOMOUS COMMUNITY OF ANDALUCÍA
Website
http://www.consumoresponde.es/temas/arbitraje_de_consumo
Email
juntaarbitralconsumo [dot] csaludatjuntadeandalucia [dot] es
Phone number
955006300
Postal address

AVDA. DE LA INNOVACION S/N EDIFICIO ARENA 1
41020 SEVILLA
Spain