Overview
- Info fees
- The fee for mediation proceedings amounts to PLN 50. The fee is payable by the applicant. The fee is non-refundable.
- The fee for simplified arbitration proceedings amounts to PLN 150. The fee is payable by the claimant. The fee is non-refundable.
In particularly justified cases, the President of the Arbitration Court may, at the request of either party, fully or partly exempt it from its obligation to pay the fee.
- The entity is competent for disputes in the following sectors
- Financial Services
- Financial Services - Payment account and payment services
- Financial Services - Credit (excluding mortgage/home loans)
- Financial Services - Mortgages / Home loans
- Financial Services - Savings
- Financial Services - Other
- Investments, pensions and securities
- Non-life Insurance - Home and property
- Non-life Insurance - Transport
- Non-life Insurance - Travel
- Non-life Insurance - Health, accident and other
- Insurance - Life
- Insurance - Other
- Fees to be paid by the consumer
- Yes
- Type of fee for the consumer
- Fixed fee
- Fees to be paid by the trader
- Yes
- Type of fee for the trader
- Fixed fee
- Language(s) of the procedure
- Polish
- The procedure is done
- in writing
- orally
- Outcome of the procedure
- Binding
- Non-binding
- Grounds for refusal
- The dispute is frivolous or vexatious
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- The value of the claim is below or above the required threshold
Contact
- Organisation
- Arbitration Court at the Polish Financial Supervision Authority
- Website
- http://www.knf.gov.pl/dla_konsumenta/sad_polubowny
- sad [dot] polubowny
knf [dot] gov [dot] pl - Phone number
- 022 262 40 54
- Fax number
- 022 262 40 74
- Postal address
Pl. Powstańców Warszawy 1
00-030 Warszawa
Poland