- The entity is competent for disputes in the following sectors
- Energy and Water
- Electricity
- Gas
- Other energy sources
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- Polish
- The procedure is done
- in writing
- orally
- Outcome of the procedure
- Non-binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- The value of the claim is below or above the required threshold
Contact
- Organisation
- Negotiations Coordinator with the President of the Energy Regulatory Office
- Website
- http://www.koordynator.ure.gov.pl/
- koordynator
ure [dot] gov [dot] pl - Phone number
- 22 487 56 22
- Fax number
- 22 387 16 20
- Postal address
Al. Jerozolimskie 181
02-222 Warszawa
Poland