Norway - Elklagenemnda

Overview

Info fees

Follows the ADR-entity agreement between the Parties of the agreement.

The entity is competent for disputes in the following sectors

• Energy and Water
• Electricity

Fees to be paid by the consumer

• No

Fees to be paid by the trader

• Yes

Type of fee for the trader

• Fixed fee

Language(s) of the procedure

• Norwegian

The procedure is done

• in writing

Outcome of the procedure

• Non-binding

Grounds for refusal

• Dealing with the dispute will seriously affect the functioning of the dispute resolution body