- The entity is competent for disputes in the following sectors
- Financial Services
- Non-life Insurance - Home and property
- Non-life Insurance - Transport
- Non-life Insurance - Travel
- Insurance - Life
- Insurance - Other
- Fees to be paid by the consumer
- Yes
- Type of fee for the consumer
- Variable fee
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- Latvian
- Language(s) in which the complaint can be submitted
- Latvian
- The procedure is done
- in writing
- orally
- Outcome of the procedure
- Non-binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The dispute is frivolous or vexatious
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- The value of the claim is below or above the required threshold
- The consumer has not submitted the complaint to the dispute resolution body within the required time limit
- Dealing with the dispute will seriously affect the functioning of the dispute resolution body
Contact
- Website
- http://www.laa.lv
- office
laa [dot] lv - Phone number
- + 371 67360898
- Postal address
Lomonosova iela 9-10 Rīga
LV-1019
Latvia