- The entity is competent for disputes in the following sectors
- Transport services
- Other
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- English
- German
- Italian
- Language(s) in which the complaint can be submitted
- English
- German
- Italian
- The procedure is done
- in writing
- orally
- Outcome of the procedure
- Non-binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The dispute is frivolous or vexatious
- The value of the claim is below or above the required threshold
- The consumer has not submitted the complaint to the dispute resolution body within the required time limit
Contact
- Website
- http://www.autostrade.it/it/muovy/organismo-adr
- conciliazione
autostrade [dot] it - Phone number
- 0648913487
- Postal address
via A. Bergamini 50
00159 Roma
Italy