- The entity is competent for disputes in the following sectors
- Financial Services
- Financial Services - Payment account and payment services
- Financial Services - Credit (excluding mortgage/home loans)
- Financial Services - Mortgages / Home loans
- Financial Services - Savings
- Postal services and electronic communications
- Postal services & couriers
- Mobile telephone services
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- Italian
- Language(s) in which the complaint can be submitted
- Italian
- The procedure is done
- in writing
- orally
- Outcome of the procedure
- Binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The complaint is being or has previously been considered by another dispute resolution body or by a court
Contact
- Website
- http://www.posteitaliane.it/it/portale-associazioni.html
- consumerismo
posteitaliane [dot] it - Phone number
- +39 06 59589844
- Fax number
- +390 06 59582772
- Postal address
Viale Europa 175
00144 Roma
Italy