- The entity is competent for disputes in the following sectors
- Energy and Water
- Water
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- Italian
- Language(s) in which the complaint can be submitted
- Italian
- The procedure is done
- in writing
- orally
- Outcome of the procedure
- Binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- The consumer has not submitted the complaint to the dispute resolution body within the required time limit
Contact
- Website
- http://www.autoritaidrica.toscana.it
- info
autoritaidrica [dot] toscana [dot] it - Phone number
- +3905526391
- Fax number
- +390552632940
- Postal address
Via Verdi 16
50122 Firenze
Italy