- The entity is competent for disputes in the following sectors
- Postal services and electronic communications
- Fixed telephone services
- Mobile telephone services
- Internet services
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- Italian
- Language(s) in which the complaint can be submitted
- Italian
- The procedure is done
- in writing
- Outcome of the procedure
- Non-binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The dispute is frivolous or vexatious
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- Dealing with the dispute will seriously affect the functioning of the dispute resolution body
Contact
- Website
- http://ww.windtre.it
- ADRWINDTRE
pec [dot] windtre [dot] it - Postal address
Via Cesare Giulio Viola 48
00148 Roma
Italy