- The entity is competent for disputes in the following sectors
- Energy and Water
- Electricity
- Gas
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- Italian
- Language(s) in which the complaint can be submitted
- Italian
- The procedure is done
- in writing
- orally
- Outcome of the procedure
- Binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- The consumer has not submitted the complaint to the dispute resolution body within the required time limit
Contact
- Website
- http://https://www.eon-energia.com/it/informazioni- utili/approfondimenti/conci…
- eon [dot] conciliazione
legalmail [dot] it - Phone number
- 02 89448001
- Fax number
- 02.89448519
- Postal address
Via Amerigo Vespucci 2
20124 Milano
Italy