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Consumer Redress in the EU
  • alternative dispute resolution body

Germany - VuV-Ombudsstelle beim Verband unabhängiger Vermögensverwalter Deutschland e. V.

Overview

Fees for traders

Fees to be paid by the company

EUR 200

The entity is competent for disputes in the following sectors
  • Financial Services
  • Investments, pensions and securities
Fees to be paid by the consumer
  • No
Fees to be paid by the trader
  • Yes
Type of fee for the trader
  • Fixed fee
Language(s) of the procedure
  • German
The procedure is done
  • in writing
Outcome of the procedure
  • Non-binding
Grounds for refusal
  • The complaint is being or has previously been considered by another dispute resolution body or by a court

Contact

Organisation
VuV-Ombudsman for the German association of independent asset managers
Website
http://www.vuv-ombudsstelle.de
Email
contactatvuv-ombudsstelle [dot] de
Phone number
+49 69 660550 110
Fax number
+49 69 660550 19
Postal address

Stresemannallee 30
60596 Frankfurt am Main
Germany