- The entity is competent for disputes in the following sectors
- General Consumer Services
- Legal services & accountancy
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- English
- French
- The procedure is done
- in writing
- orally
- Outcome of the procedure
- Non-binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The dispute is frivolous or vexatious
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- The consumer has not submitted the complaint to the dispute resolution body within the required time limit
- Dealing with the dispute will seriously affect the functioning of the dispute resolution body
Contact
- Organisation
- Attorney-Mediator (National Bar Council)
- Website
- https://mediateur-consommation-avocat.fr
- mediateur
mediateur-consommation-avocat [dot] fr - Postal address
180 boulevard Haussmann
75008 Paris
France