Denmark - Parkeringsklagenævnet

Overview

Information on fees

Neither party may cover the other party's costs relating to appeal proceedings.

An appellant must pay a fee of DKK 175.00 for an appeal to be heard.

The fee will be refunded to the appellant: if the appellant’s appeal is successful; if an operator waives the fine; or if the appeal is dismissed pursuant to section 16 of the law on consumer complaints.

The parking operator must pay a fee of DKK 3 500, excluding VAT, for the examination of the case if the appellant’s appeal is successful.

If, no later than 21 days after being informed of the appeal, an operator waives the fine in respect of the appellant, the operator must pay a fee of DKK 1 000.00, excluding VAT.

If an operator subsequently waives the fine in respect of the appellant before the secretariat has remitted the case to the Board for examination, the operator must pay a fee of DKK 3 000.00, excluding VAT.

The fees, which are notified to the parking operator when the case is registered, are recoverable pursuant to sections 10 and 11 of the law on the recovery of debts owed to public authorities.

The entity is competent for disputes in the following sectors

• Transport services
• Taxi

Fees to be paid by the consumer

• Yes

Type of fee for the consumer

• Fixed fee

Fees to be paid by the trader

• Yes

Type of fee for the trader

• Fixed fee

Language(s) in which the complaint can be submitted

• Danish

The procedure is done

• in writing

Outcome of the procedure

• Non-binding

Grounds for refusal

• The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
• The dispute is frivolous or vexatious
• The complaint is being or has previously been considered by another dispute resolution body or by a court
• Dealing with the dispute will seriously affect the functioning of the dispute resolution body