Denmark - Huslejenaevnet

Overview

Information on fees

Ad. 2. A fee of DKK 300 shall be paid for the processing of each case by the Housing Rental Board, cf. § 39, point 1 of the Housing Regulations Act. However, for the processing of cases involving pre‑approval of rent for owner‑occupied and cooperative housing, cf. § 59 a, point 4 of the Rent Act, a fee of DKK 500 per case shall be paid.

If the lessee is fully successful in the case, the lessor must then pay a fee of DKK 2 080. The amounts were set at the 2014 level and are adjusted once a year in line with developments in Statistics Denmark's net price index.

The entity is competent for disputes in the following sectors

• General Consumer Services
• Real estate services
• House maintenance and improvement services

Fees to be paid by the consumer

• Yes

Type of fee for the consumer

• Fixed fee

Fees to be paid by the trader

• Yes

Type of fee for the trader

• Fixed fee

Language(s) of the procedure

• Danish

The procedure is done

• in writing

Outcome of the procedure

• Non-binding

Grounds for refusal

• The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
• The dispute is frivolous or vexatious
• The complaint is being or has previously been considered by another dispute resolution body or by a court
• Dealing with the dispute will seriously affect the functioning of the dispute resolution body