- The entity is competent for disputes in the following sectors
- Non-life Insurance - Home and property
- Non-life Insurance - Transport
- Non-life Insurance - Travel
- Non-life Insurance - Health, accident and other
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- Czech
- Language(s) in which the complaint can be submitted
- Czech
- The procedure is done
- in writing
- Outcome of the procedure
- Non-binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The dispute is frivolous or vexatious
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- The consumer has not submitted the complaint to the dispute resolution body within the required time limit
Contact
Kancelář Ombudsmana České asociace pojišťoven, z.ú.
- Name
- Kancelář Ombudsmana České asociace pojišťoven, z.ú.
- Organisation
- Office of the Ombudsman of the Czech Insurance Association
- Website
- http://www.ombudsmancap.cz
- kancelar
ombudsmancap [dot] cz - Phone number
- + 420 602 273 096
- Postal address
Elišky Krásnohorské 135/7
11000 Praha
Czechia