- The entity is competent for disputes in the following sectors
- Financial Services
- Financial Services - Payment account and payment services
- Financial Services - Credit (excluding mortgage/home loans)
- Financial Services - Mortgages / Home loans
- Financial Services - Savings
- Financial Services - Other
- Investments, pensions and securities
- Insurance - Life
- Entity accepts complaints against traders located in other countries
- Austria
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Iceland
- Ireland
- Italy
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Norway
- Poland
- Portugal
- Slovakia
- Slovenia
- Spain
- Sweden
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Greek
- Hungarian
- Irish
- Italian
- Latvian
- Lithuanian
- Maltese
- Polish
- Portuguese
- Romanian
- Slovak
- Slovenian
- Spanish
- Swedish
- Language(s) in which the complaint can be submitted
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Greek
- Hungarian
- Irish
- Italian
- Latvian
- Lithuanian
- Maltese
- Polish
- Portuguese
- Romanian
- Slovak
- Slovenian
- Spanish
- Swedish
- The procedure is done
- in writing
- orally
- Outcome of the procedure
- Binding
- Grounds for refusal
- The dispute is frivolous or vexatious
- The complaint is being or has previously been considered by another dispute resolution body or by a court
Contact
Finanční arbitr
- Name
- Finanční arbitr
- Organisation
- Financial Arbitrator
- Website
- https://finarbitr.cz
- arbitr
finarbitr [dot] cz - Phone number
- + 420 2 5704 2070
- Postal address
Legerova 1581/69
11000 Praha
Czechia