- The entity is competent for disputes in the following sectors
- Non-life Insurance - Home and property
- Non-life Insurance - Transport
- Non-life Insurance - Travel
- Non-life Insurance - Health, accident and other
- Insurance - Life
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- Dutch
- French
- Language(s) in which the complaint can be submitted
- Dutch
- French
- The procedure is done
- in writing
- Outcome of the procedure
- Non-binding
- Grounds for refusal
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- Dealing with the dispute will seriously affect the functioning of the dispute resolution body
Contact
- Website
- http://www.ombudsman.as
- info
ombudsman [dot] as - Phone number
- +32 (2) 547 58 71
- Fax number
- +32 (2) 547 59 75
- Postal address
square de Meeûs 35
1000 Bruxelles
Belgium