Skip to main content
European Commission logo
Consumer Redress in the EU
  • alternative dispute resolution body

Austria - Ombudsstelle Fertighaus

The entity is competent for disputes in the following sectors
  • Other
  • Other (Includes both goods and services)
Fees to be paid by the consumer
  • No
Fees to be paid by the trader
  • No
Language(s) of the procedure
  • German
Language(s) in which the complaint can be submitted
  • German
The procedure is done
  • in writing
Outcome of the procedure
  • Non-binding
Grounds for refusal
  • The dispute is frivolous or vexatious
  • The complaint is being or has previously been considered by another dispute resolution body or by a court
  • Dealing with the dispute will seriously affect the functioning of the dispute resolution body

Contact

Ombudsstelle Fertighaus

Name
Ombudsstelle Fertighaus
Organisation
Ombudsman for prefabricated buildings
Website
http://www.ombudsstelle-fertighaus.org/
Email
ombudsstelleatfertighaus [dot] org
Phone number
+43 1 89 022 99
Postal address

Gonzagagasse
1010 Wien
Austria