- The entity is competent for disputes in the following sectors
- Postal services and electronic communications
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- Italian
- English
- French
- German
- Language(s) in which the complaint can be submitted
- Italian
- English
- German
- French
- The procedure is done
- in writing
- orally
- Outcome of the procedure
- Binding
- Non-binding
- Grounds for refusal
- The complaint is being or has previously been considered by another dispute resolution body or by a court
Contact
AUTORITA' PER LE GARANZIE NELLE COMUNICAZIONI
- Name
- AUTORITA' PER LE GARANZIE NELLE COMUNICAZIONI
- Website
- https://www.agcom.it/
- info
agcom [dot] it