- The entity is competent for disputes in the following sectors
- Postal services and electronic communications
- Fixed telephone services
- Mobile telephone services
- Internet services
- Fees to be paid by the consumer
- No
- Fees to be paid by the trader
- No
- Language(s) of the procedure
- Italian
- Language(s) in which the complaint can be submitted
- Italian
- The procedure is done
- in writing
- Outcome of the procedure
- Non-binding
- Grounds for refusal
- The consumer did not attempt to contact the trader first to try and resolve the matter bilaterally
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- The consumer has not submitted the complaint to the dispute resolution body within the required time limit
Contact
- Website
- http://www.fastweb.it
- adrfastweb
pec [dot] fastweb [dot] it - Phone number
- 3483673192
- Postal address
Piazza Adriano Olivetti 1
20139 Milano
Italy